Bunnings is driving me crazy. When I visit its website, it insists I choose a store. It's not as if Bunnings accepts orders over the Internet, so I can't buy stuff from the shop except I go to one of its physical shops, and I don't need the website for that.

I note that some websites can easily figure out where I am without me telling it, so obviously the Bunnings webmaster isn't very capable.

I have purchased Fuller Spray Bond Removable from Bunnings before, but now it's no longer stocked. The only spray-on adhesive on offer now is of a different brand. I don't know whether either brand is better than the other in any way, but I do know that, for some application,s "removable" beats "permanent" every time. I use it to glue sandpaper to strips of wood (MDF, melamine, whatever comes to hand) to make sanding blocks for smoothing wood, and to ceramic tiles for sharpening knives and other cutting tools. Google "scary sharp" for examples of how it's done. I key point is that, when the sandpaper wears out, I want to remove it and stick some more on.

Okay, having tried to make the purchase in two stores, I take myself off the the website to record my displeasure. I decided an email response would be nice, so I made that choice and entered my email address. Bunnings insists I also provide my name and a phone number. I don't want to give them either, so I hope they don't ring the number I provided. It won't get me.

As a consequence of doing this, I found the need to complain about the website stupidity and did so.

While at the website, I decided to have a look around, and having read the bit on sustainability, I decided to respond to it. This time, they want my email address, not once, but twice. of course, i just copied and pasted:)

That was okay, but what really got my goat is that the pathetic webmaster only allowed 256 characters of feedback. Worse, my feedback had to go to Bunnings and back to inform me.

Did I mention I don't hold the Bunnings webmaster in high regard?

I don't have any idea of how much space the allowance takes on the web form, but after pruning it wasn't going to allow me as much as once topic, so here it is.

You say you care about then environment, but then you ship sugar cane mulch from Qld to WA. I heare it's very good mulch, but what's the carbon footprint of the journey across Australia?

You say you are converting your vehicle fleet to hybrids, but have you done the sums yourself? According to Will Hagan (who reports on motor events and discusses cars on ABC Local Radio with Tony Del Roy some Thursday Evenings), hybrids compare poorly with diesels. And their forte is heavy city traffic, where they can reclaim energy expended in braking. On good roads where there are few interruptions to the flow of traffic, they're more like petrol-powered vehicles.

You sell jarrah in your stores. I grew up on a farm in the thick of jarrah forests (they are no more, sadly), and I know a little about jarrah. Until I see plantation jarrah, I won't believe it's sustainable, on any scale. I'm not even sure scientists have figured out how to propagate it, and I am quite certain it cannot be grown outside its home areas. Something about the soils.

We need good-quality plantation hardwoods, preferably including some hard, strong hardwoods, and it should be labelled as such, so the poor shopper can see what's being offered.

It would be really nice if it was stored so as to remain straight: I recently saw a 100mm sq pine (okay, that's softwood) post, maybe 2.4m long, with a 45 degree twist. Something amiss with the milling or drying there, but bowed and cupped boards are the norm.